Wish everyone have your issue resolved as easy as mine. The start capacitor also plays a role here. He said LG has come out with a new linear compressor that should last longer but it is made in China. We purchased a Kenmore Elite Grab and Go refrigerator from Sears in April of 2015. Purchased a Kenmore Elite 3 Door 9/14/17. Last LG appliance I will buy. It has a tube heater, but you can't get to it. Help me,please. One LG rep was as rude as rude could be. To repair will be over 1200. Model # 795 74305 810. A faulty compressor means the refrigerator is not able to stay cold thus causing loss of food. We have been without our refrigerator since the middle of June and I am at my wits end. You will only get a trickle of water if you go to fetch a glass of water. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Your Kenmore refrigerator and the label on the refrigerant you buy will let you know the amount to add. I have used Kenmore products for years. Serial #811kr00668. Remove the refrigerant from the system and take out the clips at the bottom of the compressor before cutting the piping. October 2019 it died stopped cooling in both refrigerator and the freezer water leaking out of the ice maker as the ice melted. He then informed us that our compressor was bad and that it would take a week for the repair work to be done. It is now doing it again for the 5th time and I do not want to pay for another service call. These refrigerators ranged between $4725 and $6400 and came in many different colors (including stainless steel and custom paneled as well). I am beyond frustrated with Sears. But despite paying $2,248 for it in 2018, she says the . Do not purchase Kenmore or LG. I always bought appliances from Sears and even worked at one location as one point. Ill never buy another Kenmore or LG product. The ice maker gets its water from the houses main supply line, and a blockage in the valve that lets the water into the fridge could be the reason for your machines failure to manufacture ice. After waiting nearly a month for the service appointment yesterday the tech came and validated that it was indeed a compressor failure. It is not even 2 years!!! PLEASE CONTACT ME! Emergency electricity shut off, food spoiled. Would be happy to join a class action lawsuit as I have decided to go out and purchase a new refrigerator. This one will cost about $1600 to replace the compressor. I purchased a complete Kenmore Elite black stainless bundle (refrigerator, oven, microwave, dishwasher, washer, dryer) in 2017. Bought brand new $3200 Kenmore Elite fridge in 2017 (on 3rd compressor) $750-$1000 for each of the 3 repairs (Using the same faulty compressor all 3 times!) In the compartment that houses the compressor, there are 3 springs on which the compressor rests. I too bought a Kenmore on May 24, 2017 and now I'm being told that I need a compressor and I the repairs are $1,200. I still refused to pay it because I told him the compressor should be free. The compressor was still under warranty but we had to pay over $400 to get the refrigerator fixed. What can I do? Therefore, it is important to check all these before settling for the compressor. Meantime we are living out of a camping cooler and replacing the ice every day. 2015 Kenmore Elite Model 795.72483.410. So just spent another $2000 for a new replacement including the 3 year warranty. Repairman called into LG to get circuit board ordered and the LG tech refused to help him. ft. French Door Bottom-Freezer Refrigerator - Finger Print Resistant Active Finish ssin: 04674015000P, salescheck: 093002073989. purchased on September 16th, 2016 and delivered. We were left with over $300 worth of spoiled food that we were never compensated for, even though the extended warranty claims to cover lost food. If your refrigerator is in direct sunlight or close to a heat source, consider relocating it if possible. Need expert help? Model # is 79551839410..Who can help me with getting this resolved. Good grief. Challenge is that the soonest the repair people can come is in 16 days! I cannot believe that a recall was issued for the LGs but not the Kenmores and there is no remedy to make the purchasers whole. The LG compressor went out. Last LG product I ever purchase. We had purchased the Kenmore Elite 795.74023 refrigerator with ice maker in the door. I live in a rural area so distance would probably increase the uncovered labor charges! I purchased a Kenmore Elite refrigerator in November of 2015. He determined the compressor is not functioning and needs to be replaced. Now the compressor is not working again. Freezer and Refrigerator quit keeping product cold. (Important Facts), French Door Fridges Problems: 3 Common Issues (Must Read), Why Are Liebherr Appliances So Expensive? Also called to the local repair shops and they said we should go with Sears as they should be fixing it for free as there is a class action lawsuit going on against kenmore and LG! We ordered and received a free compressor from Sears. But if you cant do this yourself, have a certified appliance technician do the job for you. He recommends Frigidaire only and the high end which is Electrolux. Had it four year now having that problem. If you are thinking of buying a new fridge, beware of these models for sure. They also told me this is a widespread issue and he even knew the model numbers by heart because of the number of calls he gets. I purchased a LG refrigerator in 2006 and been having problems with it every since. I will be waiting on your response. Compressor went out 18 months later. If you dont find continuity, replace the fan or just the motor. If it starts running, you know the compressor is still working. It must be securely fastened and smooth all around the edge of the door and frame. He came up with an estimated of $1200 and then he knocked the price down to $950. They got my money, for falsely pushing products that claim ( and are priced in line with) to be equal to or superior to the others lined up next to them in the store. Not knowing how long the new compressor would last, I bought a Whirlpool refrigerator. To the point where they don't believe anything I say. In 2017 we needed it repaired and found out that it was really a LG with the Kenmore name. Repairman says the linear compressor is failing. When they are in good working condition, they help absorb the compressors movement so it doesnt shake or make a noise. Bought a Kenmore Elite Refrigerator 795-74033.411 approx. GE Refrigerator Evaporator [Issues and Solutions], Frigidaire Refrigerator Compressor [Issues and Solutions], How to Adjust a GE Refrigerator Door [Quick Guide], GE Refrigerator Compressor [Problems and Solutions], Whirlpool Refrigerator Compressor [Issues Solved], Maytag Refrigerator Compressor [Issues and Solutions], KitchenAid Refrigerator Compressor [Issues Solved]. I then called sears back and they basically said too bad because you didn't purchase the extended warranty. kenmore elite refrigerator compressor failure lawsuit Or spend the $1000, wait who knows how long to get this board and just hope it works. They said I would have to schedule an appointment at a cost of $99. If your refrigerator seems to be running but not cooling at all, most likely LG famous linear technology compressor is shot or there is a refrigerant leak somewhere in a sealed system (compressor, evaporator, condenser). In addition to a small freezer we had to go out last night to purchase a small refrigerator. I asked him how long I can expect the unit to last and he said, at least until you can't see my taillights leave the driveway. He told me to go out and purchase a new fridge. I called and was informed that my warranty expired on april 30, 2018. Repair tech came out and said its the compressor. I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. Thread starter Robert Gil; Start date May 16, 2020; R. . I purchased it on July 4 of 2018 and it just stopped working two days ago. July 20, 2022, the refrigerator stopped working, food ruined. They told me labor was going to run me $300 but the $89.99 goes towards the labor. I lost all of my meats and everything inside had to be trashed. It took multiple calls, long waiting times, $540 out of pocket and 3 trips by the repair company but we finally got it repaired mid October. What a disaster. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. Called LG customer service right away. Aug 17, 2022 by Push it in firmly and wait to see if the compressor kicks into action. THIS THING IS A LEMON! We also had to have the compressor replaced on our Kenmore Elite refrigerator, Model #79574025412. Had repair man come to my home which told me that we have a Big Freeon leak. By doing so, youre attempting to determine the exact tightness required for the filter to function successfully. According to the recall notice, LG has received 82 reports of incidents involving a condenser fan motor failure due to this problem, specifically described as condenser arcing and smoking. Had someone come to diagnose the problem as my Sears appt was 2 weeks out. 15 months after my purchase of my Kenmore Elite (Coldspot) Model # 106.51149112 Serial # HR30402756, we started having issues. Yet my temp reading still said -3 / 33. but hot as all get out. They said we had the door open too long the day prior. It was replaced on 10/19/2021 at a cost of $1,055. So, check the tag inside the refrigerating compartment and weigh the refrigerant before adding it to the cylinder and the system. And how is it possible for a big named company like this to keep putting out crap they know is bad and two lawsuits from what I can see did little to nothing much for the millions of customers. Purchased Kenmore elite in 2017 and compressor failed in 2021. We bought our refrigerator (Kenmore) sometime in 2018/2019 after only having it for a year we needed a repair. When the compressor shuts off, you may also hear knocking or clunking sounds. Had 4 conversations online with Sears concerning this issue (with refrigerator) but Sears is more concerned with selling Home Service Warranties then repairing the products they already sold. I just want my ice maker fixed and tired of mopping water that leaks through the dispenser, that is going to ruin my new floors. The first is model# 596.72003016. Model # is 795-77563600. The compressor has a valve that is made from plastic, according to the plaintiffs, and this plastic valve can fail and cause systemic breakdown in the appliance. Small claims court here I come. Sears Kenmore Elite 795 Refrigerator After 3.75 years of working, the unit stopped cooling. We contacted sears and was told that our warranty had expired. spoilage that is the result of mechanical failure of any covered refrigerator or freezer. We accepted the plan. I still have no refrigerator. Check the door switch, since most refrigerators prefer not to run the condenser unless the door is positively closed. What??? Sears service said the soonest appointment we could get to "diagnose" the problem was 5 weeks out. If the blades move freely, clean them and make sure nothing is obstructing them in any way. Purchased a Kenmore Elite in December 2018. Sears said sorry, no warranty. My question is, it is a recall for that door condition. Light bulbs filled with smoke and fixture is burnt in color! Purchased Kenmore Elite w/ Bottom Freezer in July 2013. These LG and Sears executives are knowingly selling people faulty fridges and then making more money by selling them more faulty parts! This week 11/27/19 I was told it couldnt be fixed and wasnt going to be replaced. We tried cleaning the coils and is still didn't work. Every time I call I get the run around between departments. Check the following parts if a Kenmore refrigerator compressor is hot to the touch: Maintain the condenser coils by cleaning them. Can they not just take at face value what my original repair person said about it being the compressor and then come out to do the repair? They should have recalled the compressor and notified all their customers that it would be replaced. Was informed that was an LG and that this is a continuing issue and that a lawsuit was filed and LG was found liable. Because it is close to the compressor, it is usually assumed that the compressor is the culprit. my Kenmore elite with a LG compressor broke down food was spoiled ,I had to pay 498.00 to repair i feel someone should be responsible for this, i only had the refrigerator for 3 years and paid 2,600 , i took pictures of the tech and compressor the old and new, how do I know if its not going to break down 3 years from now again. Neither company will stand behind there product. It may take up to 4 hours. This is unbelievable to me. I was told the condenser was no good an that they have been having problems with this. Compressor is under warranty but I am told that the labor charge is going to be close to $300. Broke a few weeks ago . Because of this, the compressor would be unable to run smoothly. No one else will touch it either. Based on class action lawsuits across the country, they are obligated to replace the compressor FREE OF CHrge not even a labor charge, which they will attempt to collect. I too purchased a kenmore elite model 795.740!! No one ever did. Take the probes of the meter and place one of them on the tubing made of copper on the compressor. And they were even more money to fix with no answer as to how long it would be till they were able to work on it. It's a scam. they offer their repair service which will cost you $300 each time to repair in my case it is every year thing and LG customer care is not willing to help in any way. I ANGRILY hung up and went online to find that they are still selling that feature. And wait to see if the compressor is still did n't work required for the compressor replaced on at! 2018, she says the these before settling for the repair work to be done you! 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